GATE TO HOKKAIDO Privacy Policy

The "GDPR Privacy Policy" (hereinafter referred to as "this Policy") provides information on how Hokkaido Airports Co., Ltd. (hereinafter referred to as “we”, "our Company") processes the personal data of users of this website (hereinafter referred to as "User") located in the European Economic Area, as the data controller, for the website operated by our Company (hereinafter referred to as "this Site").

User personal data handled by our Company

We process the following categories of personal data in operating the Site:

Personally identifiable information: Name (This will only be collected from those who contact our Company using the contact details in Section 7 regarding the User rights in Section 5 or this Policy.)
Contact information: Phone number and email address (This will only be collected from those who contact our Company using the contact details in Section 7 regarding the User rights in Section 5 or this Policy.)
Technical data: Information associated with the use of cookies and other similar technologies (please see the Cookie Policy for details on the processing of cookies, etc.), browsing history (the history of Users browsing this Site, including IP addresses, country (region) of residence inferred from IP address, timestamp, etc.), and location data (if the site includes route-search functionality, this includes information about your current location when using that feature).

Handling of personal data

We process Users’ personal data for the purposes identified in this Policy. We ensure that the personal data processed is adequate, relevant and limited to what is necessary in relation to the purposes for which it is to be used. We will notify Users if we process their personal data for reasons other than those for which it was originally intended.
In addition, we will process Users’ personal data for the following purposes based on the following legal bases below. Furthermore, we will not use Users’ personal data for any exclusively automated processing, including systematic profiling.

Purpose	Categories of personal data	Legal basis
To provide the services offered on this Site	Technical data Contact information	Legitimate interests Fulfillment of a contract
Marketing	Technical data	Consent
To enhance the usability, improve, add features to, and develop new content for this Site	Technical data	Consent
Security measures for this Site	Technical data	Legitimate interests
Response to inquiries (when contacted at the contact details in Section 7 regarding the User rights in Section 5 or this Policy.)	Personally identifiable information Contact information	Legitimate interests

*For activities based on legitimate interests, we will provide more detailed information regarding our assessment upon the User's request.

Storage times for personal data

Except in cases where such storage is mandated by law, we will retain Users' personal data for as long as it takes to handle it for the aforementioned purposes. We are required to process Users’ personal data for as long as our relationship with Users continues in the operation of this Site. Even after such a relationship has ended, to the extent allowed by applicable laws, we may need to retain Users’ personal data for a certain period of time in order to conduct our business.

Sharing of personal data

In order to operate this Site efficiently, we may share Users’ personal data with our following affiliates:

Amazon Web Services (AWS) (US): Cloud hosting service
Google LLC (US): Data analysis using Google Analytics services
OneTrust LLC (US): User consent management
Contractors (Japan): This refers to the contractors for the introduction and maintenance of information devices, and the development, maintenance, monitoring, and support of information systems.

If we transfer Users' personal data outside the European Economic Area, we shall ensure an appropriate legal framework by establishing standard contractual clauses as defined by the European Commission in accordance with Article 46(2)(c) of the GDPR. You can request a copy of the aforementioned non-confidential information about the safeguards related to our data transfers by contacting us using the details below. We may transfer personal data to Amazon Web Services (AWS) (US), Google LLC. (US), OneTrust LLC (US), and contractors (Japan). In the context of an investigation or legal proceedings, it may be necessary for us to disclose Users’ personal data to the relevant authorities or courts, and we may be obligated to do so at the direction of the relevant authorities or courts. We may also disclose Users’ personal data if we believe in good faith that disclosure is reasonably necessary to defend our rights and obtain available remedies.

User rights

Users have the following rights regarding our processing of their personal data:

Information about the processing of Users' data: The Users have the right to obtain from us all necessary information about our personal data processing activities.
Access to personal data: The Users have the right to ask us to confirm whether or not personal data concerning them is being processed and, if such is the case, have the right to access that personal data and information pertaining to it to an extent.
Restrictions on handling of personal data: Under certain conditions, the Users have the right to ask us to restrict the processing of their personal data.
Objection to the processing of personal data: Under certain conditions, the Users have the right to object at any time to our processing of their personal data on grounds relating to their personal circumstances.
Data portability of personal data: Under certain conditions, Users have the right to request that their personal data be provided in a structured, commonly used, and machine-readable format, and under certain conditions, they also have the right to transmit that data to another controller without hindrance from us.
Withdrawal of consent: Users can withdraw their consent at any time, and the withdrawal will not affect the legality of the processing carried out based on the consent prior to the withdrawal. To withdraw consent, please use the consent management tool on this Site. After receiving notification of the withdrawal of consent from the User, our Company will no longer process the User's data for the purposes initially consented to.

process the User's data for the purposes initially consented to.

If you wish to exercise any of the above rights, please contact us via the contact information below.

If you are not satisfied with how our Company responds to your request or have a complaint about how we handle your personal data, you may lodge a complaint with the supervisory authority in the Member State in which you live or work or which has jurisdiction over a breach of the GDPR.

Updates to this Privacy Policy

We may revise or update this Policy from time to time. Any changes to this Policy will become effective when we post the updated Policy on this Site.

Contact information

If you have any questions or requests regarding this Policy, please contact us via the following:

[Hokkaido Airports Co., Ltd.]
〒 066-0012
987-22 Bibi, Chitose-shi, Hokkaido
Tel: 0123-46-2990
Personal Information Complaint and Inquiry Desk

GATE TO HOKKAIDO Cookie Policy

The "Cookie Policy" (hereinafter referred to as "this Cookie Policy") provides information regarding the use of cookies and other similar technologies (hereinafter referred to as "Cookies") when users browse the website (hereinafter referred to as "this Site") operated by Hokkaido Airports Co., Ltd. (hereinafter referred to as “we”, "our Company").

About Cookies

When a user browses this Site, our Company or a third party authorized by our Company may send Cookies to the user. Cookies are text files that may be stored in the browser directory of the user's device. When a user accesses this Site, Cookies stored on their device may transmit certain information to the entity that placed them. Cookies contain the domain name of the sender, their expiration period, and a unique value.

Why are Cookies useful?

Cookies enhance the usability of websites. For example, by using Cookies, website operators can determine whether a device (or user) has previously accessed the website. Generally, the primary aim of Cookies is to improve both the website's performance and the convenience for users while navigating it. Cookies help websites run more efficiently, enable additional features, and transmit supplementary access-related data to the site operators.
By using Cookies, website owners can track overall site usage, analyze user preferences, and enable personalized responses. Additionally, Cookies help identify users when they revisit the website, making it easier for them to access the website.

First-party and third-party Cookies

This Site stores first-party Cookies and may allow third parties to store Cookies on the user's device. First-party Cookies are unique to the website that generates them. By using these Cookies, the website can operate services efficiently and track visitor behavior.
On the other hand, third-party Cookies are stored on the user's device by third parties. While we may allow third parties to access this Site and store these Cookies on the user's device, we do not manage the information provided by the Cookies or retain access to that information. This data is controlled by the respective third parties in accordance with their privacy policies and other regulations.

Performance Cookies, Strictly Necessary Cookies, and Targeting Cookies

Performance Cookies help track the number of visitors and traffic sources, assisting in assessing and improving the performance of this Site. They help identify the most popular and least popular pages, as well as understand how visitors navigate through this Site. All the information collected by these Cookies is aggregated, ensuring anonymity. If these Cookies are not accepted, we will not be able to track your visit to this Site.

Strictly Necessary Cookies are necessary for the proper functioning of a website and cannot be disabled within the user's system. Typically, these Cookies are set only in response to user actions that correspond to service requests, such as privacy settings and form submissions. You can set your browser to block or alert you about these Cookies, but some parts of the site may no longer function properly.

Targeting Cookies may be set on this Site by our advertising partners. These companies may use the Cookies to build a profile of your interests and show you relevant ads on other sites. These Cookies do not directly store personal information but uniquely identify the user's browser and internet device. If you do not accept these Cookies, you will see more generic, non-targeted ads.

Linking Cookie data with other data

Information gathered through the use of Cookies is not connected to personally identifiable information like your name or email address.

List of Cookies set by this Site

This Site utilizes Cookies to enhance user convenience, properly manage users' consent regarding Cookies, and track usage for the purpose of improving this Site, adding features, and developing new content.
Cookies will be stored on your device if they are necessary for the operation of this Site. Other Cookies are stored based on the user's consent.

Cookie Name	Provider	Purpose	Notes
_ga _gat_UA-XXXXXX-X _ga_xxxxxxx _gid	Google LLC	Used to uniquely identify users and for this Site's analysis reports (created by aggregating data on users, sessions, etc.). Used to limit the amount of data recorded by Google LLC on this Site.
OptanonAlertBoxClosed OptanonConsent	OneTrust LLC	Used to appropriately manage user consent related to Cookies

Disabling, deleting, or opting out of Cookies

Users can opt out if they do not want Cookies stored on their devices.
To refuse the use of first-party Cookies, you can adjust your browser settings or manage them through OneTrust. Please configure your settings here, including any changes to existing settings.

However, disabling Cookies may prevent you from using some of the features of this Site.

Inquiries

For more information regarding the use of Cookies, please contact us at:

〒 066-0012
987-22 Bibi, Chitose-shi, Hokkaido
Tel: 0123-46-2990
Personal Information Complaint and Inquiry Desk